Returns & Exchanges

To return an item, please email us directly at shopknollwoodco@gmail.com with your order number and item information.

Returns are accepted within 14 days of the delivery date on shipped items. For local pickup orders, returns are accepted within 14 days of the date you receive the email that your pickup order is ready. You will receive store credit on returns, minus the return shipping costs if applicable. We accept returns on items in their original condition with tags still attached.